Support

Need help with BranchDeploy? Start with the docs, then reach out if you're still stuck.

Self-service docs

Install guide — installing the extension and linking your first branch
Configuration guide — pipeline ID, parameters, and branch allowlist
Pipeline YAML examples — configuring your pipeline to accept BranchDeploy parameters
Troubleshooting — fixes for common errors
FAQ — frequently asked questions

Contact support

Email support@branch-deploy.dev and include:

Your Azure DevOps organisation URL (e.g. https://dev.azure.com/myorg)
The exact error message you see
The Pipeline ID configured in Project Settings
Your browser name and version
Steps to reproduce the problem

Response times

Support is provided by the Pixel Funnel team. We aim to respond within two business days. Pro subscribers receive priority responses.

Report a bug

Found a bug? Email support@branch-deploy.dev with a description and reproduction steps. Browser console errors (F12 → Console) are especially helpful.

Request a feature

Feature requests are welcome. Email the support address with the subject line Feature request: [brief description]. There is no public roadmap or upvoting system yet.

Marketplace reviews

You can leave a review and rating on the BranchDeploy Marketplace page. Ratings help other teams discover the extension.